Notes: June 11, 2025
Disappointing team members, turning ICs to EMs and what drives growth
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#1
Book suggestion: Scaling People by Claire Hughes Johnson.
"leadership is disappointing people at a rate they can absorb", typically attributed to Ronald Heifetz and Marty Linsky.
Disappointment is the part of the performance process that leaves a lasting sour taste for managers and their staff, and it is particularly acute for top performers who can never quite get everything they desire, no matter how hard they work.